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Phone services down in public buildings

October 5, 2018

HUNTINGTON — Phone systems at a number of public buildings in downtown Huntington will remain out of service until further notice following a complete hardware failure, according to a release by the city.

These included Huntington City Hall, the Huntington Police Department, Huntington Fire Department’s Station 1 and Station 4, the Big Sandy Superstore Arena, the Huntington Municipal Parking Board and the Huntington Symphony Orchestra. Emergency services and 911 calls remained operational.

The city will make an emergency purchase for a new phone system, according to a statement, though it is anticipated it will take several weeks for delivery and installation. No cost for the new system has been defined.

In the meantime, the city is purchasing cell phones with temporary numbers for each department. Those phones are expected to be distributed by Friday, Oct. 5.

Alternatively, city officials and departments may still be contacted via email. A list of email contacts are available online at www.cityofhuntington.com/city-government/city-directory.

There is no timetable for when the services will be restored. The city will provide updates as more information is available.

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