Leading Brands Turn to Moogsoft AIOps to Build Continuous Service Assurance Into Their Digital Transformation Initiatives
SAN FRANCISCO--(BUSINESS WIRE)--Feb 27, 2019--Moogsoft, a pioneer and leading provider of artificial intelligence for IT operations ( AIOps ), announced today that it had completed its fiscal year ending January 31, 2019 with significant milestones - doubling its customer base year-over-year to more than 120 total customers, including 20 of the Fortune 1000. The company expanded its AIOps platform with new innovations to deliver continuous service assurance to its customers as they accelerate their digital transformation. Marquee customers include American Airlines, Charles Schwab, DirecTV, Dimension Data, Fannie Mae, First Data, KeyBank, McAfee, Navy Federal Credit Union, and Qualcomm.
“KeyBank selected Moogsoft based on its proven ability to significantly impact a number of objectives,” said Mick Miller, Senior DevOps Architect, Continuous Delivery and Feedback at KeyBank. “We want to reduce mean time to customer resolution, support our journey to reduce alert fatigue by reducing event noise down to only actionable alerts, and use Moogsoft’s best in class Machine Learning and AIOps approach to IT Operations. Going forward, KeyBank aims to detect critical events faster and improve team collaboration and workflow - thanks to Moogsoft’s focus on quality service assurance.”
Moogsoft highlights over the past year include:
“Today’s digital business depends on continuous innovation and demands all customer-facing services and applications to be ‘always-on’,” said Amer Deeba, Moogsoft President and COO. “At Moogsoft we are helping customers attain this goal by giving them real-time visibility across all data from their numerous services and applications. This helps to surface relevant events and automate event-to-resolution workflow, resulting in earlier detection of incidents, fewer tickets, and happier customers. New product innovations and strategic partnerships remain a big focus for us in 2019 and beyond as we continue helping customers achieve continuous service assurance for their digital transformation initiatives.”
Other milestones of Moogsoft’s year included securing $40M in Series D funding led by Goldman Sachs Growth Equity with participation from existing investors including HCL, Northgate Capital, Redpoint Ventures, Singtel Innov8, STTelemedia and Wing VC. In addition, the company was named one of the best workplaces by Inc. Magazine.
Artificial intelligence for IT operations has exploded in recent years, with roughly 50 percent of enterprises on track to leverage AIOps technologies by 2020, according to Gartner.
Moogsoft is a pioneer and leading provider of AIOps solutions that help IT teams work faster and smarter. With patented AI analyzing billions of events daily across the world’s most complex IT environments, the Moogsoft AIOps platform helps the world’s top enterprises avoid outages, automate service assurance, and accelerate digital transformation initiatives. Founded in 2011, Moogsoft has more than 120 customers worldwide including SAP SuccessFactors, American Airlines, Fannie Mae, Yahoo!, and HCL Technologies. It has established strategic partnerships with leading managed service providers and outsourcing organizations including AWS, Cisco, HCL Technologies, TCS and Wipro. Moogsoft® and the Moogsoft logo are proprietary trademarks of Moogsoft Inc. All other products or names may be trademarks of their respective companies.
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