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SOS: Fennimore woman gets reprieve from mistaken bill — and flowers

March 19, 2018 GMT

Mona Owens Beck said she’s sold about $1,000 worth of goods on eBay over about the last four years. For shipping, she always used the U.S. Postal Service.

So why she would have a past-due bill from UPS — much less a formal account with the company — was a mystery to her.

“Getting large bills in the mail by surprise is never comfortable,” she said.

Happily, Beck, 67, won’t have to pay the “ world’s largest package-delivery company “ — and she got a nice bouquet to boot.

Beck said the only time she’s used UPS is if UPS shipped her something she’s ordered, she changes her mind and decides she doesn’t want it, and uses a pre-printed UPS shipping label to ship it back to whence it came.

Nevertheless, about three months ago, a bill from the company arrived at her Fennimore home. She said her husband asked a UPS driver about it, and the driver suggested it might be a scam.

Beck said she ignored the second bill, but by the third the total had risen to $85.66 and UPS was threatening “suspension” of the account she didn’t know she had. Listed were four charges: $20.65, $1.24, $60.16 and $3.61.

Beck acknowledges she never contacted UPS directly, and instead turned to the newspaper because she used to work for a newspaper and it just seemed like the “logical” thing to do.

On March 2, she wrote SOS: “Please help, UPS is pursuing me!”

UPS responded quickly when asked about Beck’s fraudulent account, and within days let her and SOS know the problem was resolved, although it declined to say what led to the problem in the first place.

The company did send her a bouquet of flowers on Thursday, though, UPS senior public relations manager Matthew O’Connor confirmed, something it does occasionally in these situations.

Beck said it includes Siberian irises, some roses and Shasta daisies, and is “not too shabby.”

“My husband said, ‘Ooh, you’ve got a secret admirer,’ which I was very doubtful of,” she said.