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State Attorney General’s Office Sues Scranton Business Accused Of Deceptive Conduct

February 12, 2019

The state Office of Attorney General is suing a Scranton appliance repair business accused of deceptive business practices, including taking money from senior citizens and then failing to fix their items.

Agents with the Bureau of Consumer Protection allege John Hyland of Hyland’s Appliance Service, 1815 Cleveland Ave., also failed to honor warranties on the work he did when repairs he performed failed, according to the suit filed in Lackawanna County Court last week. Hyland also told customers replacement parts he put in their appliances were new when they weren’t, according to the suit.

A message left with Hyland’s Appliance Service this afternoon was not immediately returned.

The attorney general’s office ask that a county judge order Hyland to pay full restitution to customers who suffered losses due to Hyland’s conduct, pay penalties of $1,000 for violations of consumer protection law and fines of $3,000 for any infraction involving a person over 60 years old and also forbid Hyland from owning or operating a appliance repair business in Pennsylvania, according to the lawsuit.

Anyone who believes they’ve been victimized by Hyland, Hyland’s Appliance Service or any other appliance-servicing company is asked to call 800-441-2555 or email scams@attorneygeneral.gov to file a complaint.

Check back for updates.

Contact the writer: cover@timesshamrock.com; 570-348-9100 x5363; @ClaytonOver on Twitter