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IDC Survey Finds Artificial Intelligence to be a Priority for Organizations But Few Have Implemented an Enterprise-Wide Strategy

July 8, 2019

FRAMINGHAM, Mass.--(BUSINESS WIRE)--Jul 8, 2019--

A recent International Data Corporation ( IDC ) survey of global organizations that are already using artificial intelligence (AI) solutions found only 25% have developed an enterprise-wide AI strategy. At the same time, half the organizations surveyed see AI as a priority and two thirds are emphasizing an “AI First” culture.

“Organizations that embrace AI will drive better customer engagements and have accelerated rates of innovation, higher competitiveness, higher margins, and productive employees. Organizations worldwide must evaluate their vision and transform their people, processes, technology, and data readiness to unleash the power of AI and thrive in the digital era,” said Ritu Jyoti, program vice president, Artificial Intelligence Strategies.

The primary drivers behind these organizations’ AI initiatives were to improve productivity, business agility, and customer satisfaction via automation. Faster time to market with new products and services was another leading reason for implementing AI. The cost of AI solutions, a lack of skilled personnel, and bias in the data were identified as the primary factors holding back the implementation of AI technology in these organizations.

Other key findings from the survey include:

“For many organizations, the rapid rise of digital transformation has pushed AI to the top of the corporate agenda. However, as AI accelerates toward the mainstream, organizations will need to have an effective AI strategy aligned with business goals and innovative business models to thrive in the digital era,” noted Jyoti.

The IDC report, Artificial Intelligence Global Adoption Trends & Strategies (IDC #US45120919), summarizes the results of a global survey of 2,473 organizations that are using artificial intelligence (AI) solutions in their operations, either developing them in-house, using COTS, or a combination of both. Key findings relate to these organizations’ AI strategy, culture, and challenges that have held/hold organizations back from implementing AI; business process areas with focus for AI solutions; AI data–readiness initiatives; and production deployment trends and training and inferencing growth expected within the next 12–24 months. The survey was conducted in May 2019.

About IDC
International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC’s analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group ( IDG ), the world’s leading media, data and marketing services company. To learn more about IDC, please visit www.idc.com. Follow IDC on Twitter at @IDC and LinkedIn.

View source version on businesswire.com:https://www.businesswire.com/news/home/20190708005039/en/

CONTACT: Ritu Jyoti

508-935-4330

rjyoti@idc.comMichael Shirer

508-935-4200

press@idc.com

KEYWORD: UNITED STATES NORTH AMERICA MASSACHUSETTS

INDUSTRY KEYWORD: DATA MANAGEMENT TECHNOLOGY SOFTWARE NETWORKS INTERNET

SOURCE: IDC

Copyright Business Wire 2019.

PUB: 07/08/2019 08:30 AM/DISC: 07/08/2019 08:31 AM

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