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Major leak places Kenova water customers under boil advisory

January 18, 2019 GMT

KENOVA - The City of Kenova Water System has issued a boil-water advisory for the city.

According to a news release from the Kenova Police Department, there is a large water leak in the area of 12th and Chestnut streets. The repairs are underway, but the exact time water will be restored to all customers is unknown.

Kenova workers are shutting down water service in other areas of the city in order to make the necessary repairs. Most customers in the city will experience low water pressure. However, if customers have water service, or as service is restored, city officials are advising residents to not drink the water without boiling it first.


Though in proximity, Ceredo Mayor Paul Billups said that no customers in the town of Ceredo are affected by the leak and do not fall under the advisory, as the waterline that runs to Kenova is separate from Ceredo’s waterline.

Boiled or bottled water should be used for drinking, making ice, brushing teeth, washing dishes and food preparation until further notice.

The city will advise customers when there is no longer a need to boil water prior to consumption.