Sportsbooks could be down for months
CHARLESTON — Having lost March Madness, the parent company of Mardi Gras and Wheeling Island casinos on Friday notified the West Virginia Lottery Commission that it is taking steps to terminate its partnership with Miomni Gaming, the company that had provided software to operate sportsbooks at the casinos as well as the BetLucky sports wagering mobile app.
Delaware North put out a release Friday advising that it is severing ties with the U.K.-based gaming technology provider, which has been embroiled in a legal dispute with a third-party vendor over ownership of proprietary software used to operate the system.
“We are evaluating all options to once again provide sports wagering services, and we want our customers to know that identifying and implementing a solution could take several months or longer,” Carrie Scanlon, regional director of marketing, said in the release.
After being the last of the state’s five casinos to launch sportsbooks in late December - but the only casinos to date to have launched mobile sports betting apps - Delaware North abruptly shut down all sports wagering on March 6, citing the legal dispute among the system vendors.
The shutdown comes at a peak period for sports wagering, with the NCAA basketball tournament, the start of the Major League Baseball season and the upcoming Masters PGA golf tournament.
In a statement, Lottery director John Myers said, “The West Virginia Lottery stands ready to work with Delaware North to bring both sportsbooks back online as quickly as possible once Delaware North has a solution in place.”
Myers added, “We are committed to ensuring the integrity of the sports wagering operations in our jurisdiction, and we are working to ensure that Delaware North honors and redeems all resulted bets and provides its customers with the ability to access their accounts and withdraw their funds.”
Delaware North customers can call 866-807-4007 or email firstname.lastname@example.org for customer support and information.