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RPA Reality Check: New Forrester Research Identifies Barriers to RPA Scalability

February 12, 2020 GMT

MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--Feb 12, 2020--

Tricentis, the leader in enterprise automation, today released a new RPA research study conducted by Forrester Consulting and commissioned by Tricentis: Barriers and Best Practices for Scaling RPA. To explore what Robotic Process Automation (RPA) programs really look like on the ground and identify what challenges firms face related to scaling those programs, Forrester surveyed enterprise decision makers with existing RPA programs. Forrester found that centralized automation, effective resiliency, and low-maintenance bots are critical elements for RPA success.

[Download the complete report from the Tricentis RPA web site]

“RPA has enabled organizations to reimagine how people and applications can work together, delivering a fast ROI,” commented Wayne Ariola, General Manager of Tricentis RPA. “However, numerous research studies have all shown that scaling an RPA initiative is more difficult and costly than expected. Inevitably, ROI is challenged when it comes to achieving sustainable automation at enterprise scale. The primary purpose of this Forrester research is to better understand these barriers to scale and help organizations avoid dangerous missteps in their RPA journey.”

Key research findings include:

RPA Leaders vs Laggards: What Leaders Do Differently

The research also analyzed the data from RPA “leaders” vs. RPA “laggards.” Some of the key differentiators they discovered were that leaders:

The report concludes with recommendations for getting ahead of the challenges identified in this research.

[Download the complete RPA research report]

About Tricentis

Tricentis is the pioneer and global leader in providing resilient automation across software testing and RPA. Tricentis accelerates digital transformation initiatives with a low-code/no-code automation approach that is simple to create, easy to maintain and designed for reuse. With native support for over 160 technologies, we have solved the most complex automation challenges. Tricentis operates in over 12 countries and has more than 1,600 customers, including the largest brands in the world, such as Accenture, Coca Cola, Dolby, Nationwide Insurance, and Zappos. To learn more, visit https://www.tricentis.com or follow us on LinkedIn, Twitter, and Facebook.

View source version on businesswire.com:https://www.businesswire.com/news/home/20200212005226/en/

CONTACT: Erica Coleman

Tricentis

e.coleman@tricentis.com

KEYWORD: UNITED STATES NORTH AMERICA CALIFORNIA

INDUSTRY KEYWORD: SOFTWARE NETWORKS INTERNET HARDWARE DATA MANAGEMENT TECHNOLOGY OTHER TECHNOLOGY SECURITY

SOURCE: Tricentis

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PUB: 02/12/2020 08:00 AM/DISC: 02/12/2020 08:01 AM

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