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Hotel housekeeping on demand: Marriott cleaners say this app makes their job harder

July 2, 2018

By Staff

It was supposed to make the housekeepers’ jobs easier.

The iPod they got every morning featured an app that would tell them which rooms they had to clean. They wouldn’t have to worry about losing the piece of paper where they kept track of their day. They wouldn’t have to dial a code into the room telephone to let the front desk know the room was done — now, they could just press a button.

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