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Allied Van Lines Announces 2019 Agent of the Year Award

November 4, 2019 GMT


Allied Van Lines, Inc., one of the world’s largest moving companies, is pleased to announce Quality Move Management of Vancouver, Canada has been named Allied’s 2019 Agent of the Year.

This award is given to the Allied agent that provides outstanding customer experience and shows year-over-year growth in all aspects of their moving business. Qualifying agents must have excellent quality and customer satisfaction scores along with a superior safety record. They must also demonstrate a significant increase in both hauling and booking volume year-over-year. This year’s winner has had an exceptional year in all aspects of our business with year-over-year booking & hauling growth, exceptional quality, excellent booking quality scores, outstanding CSA (safety) performance, peak hauling recognition and cargo claims performance.

“We are truly humbled to accept this recognition amongst a strong network of Allied agents. Our team’s commitment to high standards in quality and customer service in all areas of our business kept us motivated to strive for excellence,” said Roy Phelps, Chief Commercial Officer of Quality Move Management. “We are dedicated to continue to deliver on high quality and excellent customer service with the help of our talented team at QMM and the support of the Allied network. We are very proud and excited to be recognized for our efforts with winning this prestigious award.”

“Quality Move Management achieved top positions in every category because of their dedication and focus on customer quality and satisfaction. They consistently delivered on the customer experience, and it shows in their results,” said Lesli Bertoli, Vice President and General Manager of Allied Van Lines. “We congratulate Quality Move Management and their entire team for demonstrating their commitment to growth and providing the highest level of excellence to our customers.”

Quality Move Management also earned awards in the Operations and Quality divisions. For more information about Quality Move Management, please visit https://www.qmm.com/.

About Allied Van Lines

Established in 1928, with more than 400 agent locations in North America, Allied Van Line is an experienced leader in household goods moving and specialized transportation services. A leader in providing relocation services to corporations, consumers, governments and non-profits around the world. Voted as America’s Most Recommended Moving Company for five consecutive years by Women’s Choice Awards, Allied is one of the world’s largest moving companies and an established global brand of SIRVA, Inc. For more information about Allied Van Lines, visit allied.com. Allied Van Lines, Inc., U.S. DOT No. 076235.

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CONTACT: Ellie Eckerle | Connective Agency

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SOURCE: Allied Van Lines, Inc.

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PUB: 11/04/2019 04:53 PM/DISC: 11/04/2019 04:53 PM