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CompuCom Partners with Intel on Remote Endpoint Management

November 5, 2019

FORT MILL, S.C.--(BUSINESS WIRE)--Nov 5, 2019--

CompuCom ®, a leading provider of managed digital workplace services and a subsidiary of Office Depot, Inc. (NASDAQ:ODP), today announced that it has collaborated with Intel to integrate the Intel vPro platform with Intel® Active Management Technology (Intel AMT) into CompuCom’s signature digital and automation platforms – providing simple and powerful cloud-based remote endpoint management, including proactive PC maintenance for remote diagnosis and repair.

CompuCom is integrating Intel Endpoint Management Assistant (Intel® EMA) into its ASCEND® digital framework and Self Healing Technology, which leverage automation to help companies modernize how they serve their employees and customers. The integration enables CompuCom associates to use these advanced automation tools for rapid cloud-based remote resolution both inside and outside the operating system for a truly holistic end-to-end product. As Intel releases features with Intel EMA, they will be easily integrated into the highly extensible ASCEND platform and made quickly available to users.

“The ability to remotely access, diagnose and repair client systems is becoming an increasingly important part of how we ensure our clients’ success, and Intel’s vPro EMA provides the functionality to do it easily and effectively,” noted CompuCom President Mick Slattery. “As Intel releases updates with new features, we’ll be able to quickly integrate those into the ASCEND and Self Healing Technology platforms, providing another major benefit to our customers.”

Key benefits of integrating Intel EMA into CompuCom’s offerings include:

“CompuCom has been an incredible partner in helping introduce Intel EMA to its many customers,” said Stephanie Hallford, Vice President, Client Computing Group and General Manager of Business Client Platforms at Intel Corporation. “With the Intel vPro platform, we are helping to modernize manageability across the enterprise for today’s cloud-reliant workplace.”

About CompuCom

CompuCom, a wholly owned subsidiary of Office Depot, Inc. (NASDAQ:ODP), provides end-to-end managed workplace services, infrastructure modernization and digital consulting to enable the digital workplace for enterprise, midsize and small businesses. For more information, visit www.compucom.com.

CompuCom is a registered trademark of CompuCom Systems, Inc. Office Depot is a registered trademark of The Office Club, Inc. OfficeMax is a registered trademark of OMX, Inc.

Intel, the Intel Logo and other Intel marks are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.

Any other product or company names mentioned herein are the trademarks of their respective owners.

View source version on businesswire.com:https://www.businesswire.com/news/home/20191105005394/en/

CONTACT: Jay Roberts

Roberts Buchanan, Inc.

917.696.2142 |jay@robertsbuchanan.com

KEYWORD: SOUTH CAROLINA UNITED STATES NORTH AMERICA

INDUSTRY KEYWORD: TECHNOLOGY MOBILE/WIRELESS SOFTWARE NETWORKS INTERNET HARDWARE

SOURCE: CompuCom

Copyright Business Wire 2019.

PUB: 11/05/2019 12:00 PM/DISC: 11/05/2019 12:01 PM

http://www.businesswire.com/news/home/20191105005394/en