Tock announces the first of its kind digital concierge service Tock Time™
CHICAGO--(BUSINESS WIRE)--Feb 11, 2020--
Today, Tock announced Tock Time™ —the first of its kind digital concierge service. Tock Time features include: The Wishlist™, InstantBook™, and a brand-new Diner Profile with Dining History, Maps, and Personalized Recommendations—all created to bring the reservation experience into the 21st century.
“Just like Netflix and Spotify customize recommendations for movies and music, Tock will begin personalizing the booking experience for diners around the world,” said Tock CEO, Nick Kokonas.
Reservations systems for the hospitality industry have languished with search and discovery lacking customization or personalization, a focus on telephone interactions, egregious fees, and conflicts of interest. Tock Time brings the focus back to the consumer, updating and innovating the booking experience.
With over 10 million Tock accounts, thousands of unique culinary experiences offered in 30 countries and over 200 cities, and world-class restaurants and wineries on the platform, Tock is in a unique position to revolutionize reservations once again.
Tock Time begins today with a brand-new Diner Profile, available to everyone with a Tock account free of charge. Features include:
Soon, the Tock Time Digital Concierge will launch with one-of-a-kind services:
Andrew Zimmern, Chef, famous “Bizarre Foods” eater, and host of MSNBC’s “What’s Eating America,” greeted the Tock innovations enthusiastically. “As a customer I am beyond thrilled. As a person who got a lot of mileage out of getting friends into restaurants and making recommendations for them, I think I just became obsolete! With the Wishlist, InstantBook, and the real-time updating of personalized recommendations, everyone’s food life is about to get a whole lot better.”
Tock empowers guests to book the best culinary experiences at restaurants, bars, wineries, pop-ups, and events across the globe. Tock offers the culinary industry a robust reservation, guest, and table management system that puts them in complete control of the booking process. The platform offers both free and prepaid reservations, event ticketing, and sophisticated hospitality and dynamic pricing tools, providing guests a way to see everything a culinary destination has to offer, all in one place. Tock has processed over $700M prepaid experiences in addition to millions of standard reservations in 30 countries around the globe. Find them all at exploretock.com.
View source version on businesswire.com:https://www.businesswire.com/news/home/20200211005772/en/
Kyle Welter – Director of Marketing
KEYWORD: UNITED STATES NORTH AMERICA ILLINOIS
INDUSTRY KEYWORD: TECHNOLOGY OTHER RETAIL OTHER TECHNOLOGY SOFTWARE RESTAURANT/BAR INTERNET OTHER TRAVEL DESTINATIONS RETAIL TRAVEL
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PUB: 02/11/2020 11:30 AM/DISC: 02/11/2020 11:30 AM