Country Inn & Suites is ready for business
After being closed for nearly eight months due to flood damages, Country Inn & Suites is back in business with its newly renovated hotel.
“This is a big motivator for the whole company. We have hotels coast to coast, high end to low end and big to small, but there’s none that are any more special than this place, so we are just glad to be back and see everybody,” said Michael Murray, chief operating officer.
Murray said this staff is particularly special.
“We are always attracted to labors of love, and what this team has done over the last nine months is simply that,” Murray said.
With nearly their entire staff that was first laid off returning for work, Alex Fedorow, regional director of operations, said that speaks volumes.
“This hotel was known prior to the flood for its customer service. It has a tremendous staff, which we have retained all of those staff. After being gone eight months from work, they come back to work with us. It’s pretty awesome,” Fedorow said.
Lindsey Johnson, regional director of sales and marketing, said while there have been drastic physical changes to the hotel, some things remain the same.
“One thing that hasn’t changed,” Johnson said. “The décor has changed, but the guest service that our team provides here, Fran the general manager and Darcy the area director of sales, they just make a difference here.”