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Church Mutual Service Center Named Center of Excellence for 11th Year

January 9, 2020 GMT

MERRILL, Wis.--(BUSINESS WIRE)--Jan 9, 2020--

Church Mutual Insurance Company, S.I., is proud to announce its national customer service center has been recertified for the 11 th year as a Center of Excellence by BenchmarkPortal.

“At Church Mutual, we pride ourselves on our values,” said Rich Poirier, president and CEO. “The first of those values is that our customers are the company. This certification reflects just how seriously we take that value. Without our customers we wouldn’t be here today, and we’re committed to providing them with best-in-class service.”

The 2019 recertification is based on best-practice metrics drawn from objective and quantitative data audited and validated by BenchmarkPortal researchers.

Among the performance indicators for Church Mutual’s service center:

“These results are a direct reflection of our service agents’ hard work, passion for excellence and dedication to our policyholders,” said Amy Genisot, commercial operations manager. “I am so very proud of this service team.”

About Church Mutual
Church Mutual Insurance Company, S.I., founded in 1897, offers specialized insurance for religious organizations of all denominations, public and private K-12 schools, colleges and universities, senior living facilities, camps and conference centers, and nonprofit and human services organizations throughout the United States. Church Mutual markets most lines of commercial property and liability insurance, including multi-peril, workers’ compensation and commercial auto insurance. In addition to insurance, Church Mutual provides a spectrum of value-added solutions that benefit its customers. Church Mutual holds the following honors:

 

View source version on businesswire.com:https://www.businesswire.com/news/home/20200109005739/en/

CONTACT: Jennifer Johnson

Corporate Communications Consultant

715-539-5797

jmjohnson@churchmutual.com

KEYWORD: UNITED STATES NORTH AMERICA WISCONSIN

INDUSTRY KEYWORD: PROFESSIONAL SERVICES INSURANCE RELIGION CONSUMER

SOURCE: Church Mutual Insurance Company

Copyright Business Wire 2020.

PUB: 01/09/2020 01:10 PM/DISC: 01/09/2020 01:11 PM

http://www.businesswire.com/news/home/20200109005739/en