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IDC Worldwide Managed CloudView 2019 Shows Increasing Pressure on Managed SPs to Ensure Business Strategies are Designed to Optimize Success for Managed Cloud Services

November 8, 2019 GMT

FRAMINGHAM, Mass.--(BUSINESS WIRE)--Nov 8, 2019--

IDC’s Managed CloudView 2019, a global primary research-based study sampling 1,500 buyers and nonbuyers of managed cloud services, highlights how enterprise expectations of managed service providers (SPs), along with their ecosystem of public cloud provider partners, is shifting and will drive fundamental changes in both how buyers consume cloud services and providers position their business models in meeting customer needs for these services.

“Enterprises continue to see tremendous value in utilizing managed SPs for managed cloud services to support transformation to cloud and provide multicloud management capabilities that helps to orchestrate and manage across a broad array of hyperscalers and SaaS provider partners, the full range of cloud options (private, public, hybrid), and across the lifecycle of services, while supporting new innovations, critical business processes and industry requirements,” said David Tapper, vice president, Outsourcing and Managed Cloud Services at IDC. “However, a combination of changing customer perceptions and expectations, technological innovation, and pressures emerging from coopetition between managed SPs and their ecosystem partners of hyperscalers appear to be creating a tipping point for which managed SPs need to clearly assess their market position and what their long-term roles will be in optimizing their opportunities for managed cloud services.”

Key findings from IDC’s worldwide Managed CloudView 2019 study include the following:

IDC’s Managed CloudView Survey is a global survey of 1,500 organizations that is designed to collect information on adoption of managed cloud services. The respondent audience for this survey included both IT and LOB respondents across six countries and a broad range of industries and involved both buyers and nonbuyers of managed cloud services with firms of 1,000 or more employees. Key topics covered in this study include enterprise maturity, managed cloud services maturity factors and influencers, expected roles and structure of managed SPs, transformation and innovation, sourcing strategy and portfolio management, deal making, and vendor perceptions. The results of this study are captured in a special report that provides IDC’s analysis which includes strategic messages, top 10 key highlights, implications for service providers and partners, and IDC’s essential guidance for managed SPs. The report is available as Managed CloudView 2019: Executive Summary (IDC #US45601719).

About IDC
International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,100 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC’s analysis and insight helps IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group ( IDG ), the world’s leading tech media, data and marketing services company. To learn more about IDC, please visit www.idc.com. Follow IDC on Twitter at @IDC and LinkedIn. Subscribe to the IDC Blog for industry news and insights: http://bit.ly/IDCBlog_Subscribe.

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CONTACT: David Tapper



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SOURCE: International Data Corporation

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