Syndeo Unveils “Arcanine Release” Delivering Artificial Intelligence for Customer Engagement
BELFAST, Northern Ireland--(BUSINESS WIRE)--Sep 26, 2018--Syndeo, an innovative technology company on a mission to revolutionise the world of customer service, today announced their “ Arcanine Release ”.
This release combines Syndeo’s proprietary AI technology with an intuitive user interface enabling businesses to create customer service interactions via social messaging apps. Based on the company’s proprietary algorithms, the AI is tailored for customer experience interactions and includes:
The ethos of the Syndeo approach is to simplify the use of artificial intelligence for businesses to facilitate better communications with their customers. The Arcanine Release enables businesses to
Oliver Lennon, CEO and co-founder of Syndeo commented: “We are re-defining customer communications to meet the needs of the new generation of customer and improve relationships between consumers and brands”.
“Customers today expect more. They demand instant experiences, instant access with no hassle; they don’t want endless hold music, confusing options and call centre agents with limited knowledge. With our Arcanine Release we have been running a number of closed betas within enterprise organisations. We are pleased at how quickly they have adopted the platform and successfully used our AI capability to help them plan their migration from the old-world telephony solutions to a truly digital experience for their customers.”
The Arcanine Release is now publicly available having completed the closed beta period.
Syndeo are running a “Getting Started with Arcanine” webinar, Thursday 27thSeptember, 14:30 BST/09:30 EDT, you can register for the webinar HERE.
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PUB: 09/26/2018 04:02 AM/DISC: 09/26/2018 04:02 AM