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Oscar Munoz

United CEO on Puppy Death: ‘We Got It Wrong’

March 21, 2018

United Airlines CEO Oscar Munoz told executives gathered in Chicago that the airline "got it wrong" last week when one dog suffocated in an overhead compartment and another was mistakenly sent to Japan instead of Kansas. (March 21)

United CEO: Passenger Incident ‘Epic Mistake’

May 2, 2017

United Airlines CEO Oscar Munoz apologizes for an incident in which a passenger was forcibly removed from a flight as he and other airline executives face tough questions from lawmakers Tuesday. "It was a mistake of epic proportions," he said. (May 2)

United CEO Faces Angry Congress

May 2, 2017

United Airlines CEO Oscar Munoz is facing pointed questions as Congress examines customer service by U.S. airlines and how air travel can be improved. (May 2)

United CEO Oscar Munoz Offers Video Apology

April 28, 2017

The CEO of United Airlines offered another apology, this time via video, for the way his company handled an incident in which a passenger was dragged off a plane. Munoz said United is fixing the shortcomings that led to the "shameful event." (April 28)

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