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Press release content from PR Newswire. The AP news staff was not involved in its creation.

Cisco Completes Acquisition of CloudCherry

October 11, 2019 GMT
Cisco Logo (PRNewsfoto/Cisco)
Cisco Logo (PRNewsfoto/Cisco)

SAN JOSE, Calif., Oct. 11, 2019 /PRNewswire/ -- Cisco (NASDAQ: CSCO) today announced it has completed the acquisition of privately-held CloudCherry based in Salt Lake City, UT. CloudCherry is a Customer Experience Management (CEM) company that provides predictive analytics, rich customer journey mapping and sophisticated survey capabilities. Together, Cisco and CloudCherry will help companies transform their contact center from delivering reactive care to providing predictive support and move from isolated customer interactions to cohesive, engaging experiences for improved business outcomes.

The CloudCherry team joins Cisco’s Contact Center business unit.

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