MuleSoft Empowers Anyone to Unlock Data and Create Connected Customer Experiences With Clicks Not Code
SAN FRANCISCO, Nov. 18, 2019 /PRNewswire/ -- DREAMFORCE 2019 – MuleSoft, provider of the leading platform for building application networks, today announced new tools, pre-packaged connectors and learning modules to empower anyone to compose connected customer experiences, without writing a single line of code. Now anyone can become an Integration Trailblazer and easily connect data sources – wherever that data resides; accelerate integration with automated, intelligent data mapping powered by Einstein; and learn about the power of API-led connectivity. With the right skills and best-in-class technology, MuleSoft believes anyone should be able to connect data from anywhere to unleash the full power of Salesforce Customer 360.
Every company is undergoing digital transformation to put customers at the center, and integration has never been more strategic. According to the Connectivity Benchmark Report, enterprises have on average 900 applications, but only 29% are integrated together, trapping valuable data in silos and creating disconnected customer experiences. The future of connected experiences requires integrating systems and unifying data with APIs – and this skill set should extend beyond the four walls of IT to be accessible to those closest to the customer.
Unleashing the power of Salesforce Customer 360
To further democratize integration, new tools built on MuleSoft’s Anypoint Platform™ will allow anyone to integrate systems without writing a single line of code. As part of this new experience, users can focus on creating amazing experiences by reusing APIs instead of running and managing integration. Meanwhile, IT can continue to centrally govern, secure and monitor these APIs across the organization through Anypoint Platform. New features include:
All of these features are made more powerful with Anypoint Exchange, MuleSoft’s marketplace for pre-built APIs and integrations. Anypoint Exchange enables users within a company to collaborate and reuse integrations and APIs across their entire organization, dramatically increasing their speed and agility as they continue to digitally transform.
Skilling up 100,000 Integration Trailblazers over the next five years
Integration Trailblazers are digital champions – Salesforce admins, developers, integration architects or someone in a business function such as marketing or operations – that want to learn more about the potential of APIs and integration, grow their career and transform customer experiences. IDC projects that Salesforce and its ecosystem will create 4.2 million jobs through 2024, underscoring the opportunity for skilling up the workforce of the future with an understanding of APIs and integration.
MuleSoft, together with key alliances including Accenture and Deloitte, will commit to skill up a total of 100,000 Integration Trailblazers over the next five years to ensure that this foundational skill set can be found across the enterprise. To help the workforce of the future blaze their own integration trail and accelerate digital transformation, MuleSoft has developed new learning journeys tailored to organizational roles and learning goals. The Trailmix is available today on Trailhead, Salesforce’s online learning platform, and includes topics on API basics, API creation, API ROI and API ecosystems.
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Learn more about how you can become an Integration Trailblazer at Dreamforce 2019
Dreamforce is the world’s largest software conference with more than 171,000 registered attendees and 13 million online viewers. Bringing together thought leaders, industry pioneers, and Trailblazers, Dreamforce is the ultimate expression of Salesforce’s values of trust, customer success, innovation and equality. With more than 2,700+ sessions, Trailblazers in every role and industry will learn how to achieve a 360-degree view of their customers and get hands-on with Salesforce’s latest product innovations including AI, voice, integration and online learning. To learn more, please visit: www.salesforce.com/dreamforce.
About MuleSoft, a Salesforce company
MuleSoft’s mission is to help organizations change and innovate faster by making it easy to connect the world’s applications, data and devices. With its API-led approach to connectivity, MuleSoft’s market-leading Anypoint Platform™ empowers thousands of organizations to build application networks. By unlocking data across the enterprise with application networks, organizations can easily deliver new revenue channels, increase operational efficiency and create differentiated customer experiences. For more information, visit https://www.mulesoft.com.
Salesforce is the global leader in Customer Relationship Management ( CRM ), bringing companies closer to their customers in the digital age. Founded in 1999, Salesforce enables companies of every size and industry to take advantage of powerful technologies—cloud, mobile, social, internet of things, artificial intelligence, voice and blockchain—to create a 360-degree view of their customers. For more information about Salesforce (NYSE: CRM), visit: www.salesforce.com.
MuleSoft is a registered trademark of MuleSoft, Inc., a Salesforce company. All other marks are those of respective owners.
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