PNM customers with unpaid bills may face shutoffs in August

July 22, 2021 GMT

ALBUQUERQUE, N.M. (AP) — New Mexico’s largest utility is urging thousands of customers to contact them before they lose power when a pandemic moratorium on electricity payments ends.

PNM said Thursday more than 47,000 households have past-due bills that could lead to power shutoffs as soon as mid-August.

Officials with the electricity provider say there are millions of dollars in financial assistance available but customers must contact them.

The New Mexico Public Regulation Commission recently voted to temporarily avoid disconnecting power over unpaid bills because of COVID-19. Shutting off power could start Aug. 12.

PNM estimates it is owed more than $21 million in past-due electricity bills. Customers are expected to eventually pay for the energy consumed.