Shreveport to be home of new call center

January 15, 2022 GMT

SHREVEPORT, La. (AP) — More jobs are heading to Shreveport.

The North Louisiana Economic Partnership said Advanced Call Center Technologies is spending $1.5 million on a new call center. The company is renovating a space already built in the East Ridge Plaza in Shreveport, KSLA-TV reported.

”It’ll definitely open more doors of opportunity for people to be able to have another place to apply,” said Cicily Martin, Express, Recruiter & Social Media Coordinator for Express Employment Professionals.

Advanced Call Center said they will employ 600 people to fill positions like customer care specialists, quality analysts and more. Officials said they hope to be up and running by March. Hiring is set to begin in February.

”We have been working actually with this company since 2019 and there are obvious reasons why they’ve been delayed a bit, we know they’re very eager to get in their space hiring people,” said Angie White, the NLEP’s chief operating officer.