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Sioux City upgrades alert system for fire and rescue calls

July 19, 2018 GMT

SIOUX CITY, Iowa (AP) — Sioux City’s fire department is using a new station alert system that officials say should trim several seconds off response times.

The system generates a computerized voice for dispatches as data are entered from 911 calls to the Woodbury County Communications Center. The information is sent by internet and radio to fire stations, where the information appears on televisions and message boards and is voiced by a computer.

The system went into use Monday and replaced the department’s paging system, which was scheduled for replacement and no longer serviceable.

Fire Marshal Mark Aesoph says the department estimates the new system initially will cut about 15 seconds from response times and as many as 45 seconds on some calls as personnel become accustomed to it.