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Virus hits computers at Kerr Central Appraisal District

January 9, 2018 GMT

KERRVILLE — A virus that has shut down the Kerr Central Appraisal District’s computers since last week should be remedied by Friday, Chief Appraiser Sharon Constantinides said Monday, noting no official records have been compromised.

An infected email that was opened by an unsuspecting district employee last Wednesday is believed to have unleashed the virus that apparently then generated spam emails, Constantinides said.

She urged the owners of the 39,000 properties appraised by the district to use caution concerning any email they receive that appears to be from the appraisal district.

“The phony emails sent out appear to be from the district, but they are not, and have an attachment labeled as an invoice,” she said. “If you click on that attachment, you can infect your system.”

The breach was publicly announced at Monday’s meeting of the Kerr County Commission by John Trollinger, the county’s IT director, who reported that he assisted the appraisal district by backing up its data on county computers last Thursday.


Constantinides said True Automation, the district’s Plano-based software vendor, is due to arrive Tuesday to wipe the district’s servers clean and then reinstall the software and data.

While no computer work has occurred since Wednesday at the agency’s new offices at 212 Oak Hollow due to the virus, she said field appraisals have continued.

The district’s 11 employees relocated last month from their old quarters off Texas 27 to the new $1.2 million facility.

Zeke MacCormack is a San Antonio Express-News staff writer. Read more of his stories here. | | @zekemac