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New dispatch system approved for Tomball police, fire depts.

December 6, 2018

The Tomball City Council approved the purchase of a new computer aided dispatch system for Tomball’s police and fire departments.

The city will purchase the new CAD system for $247,811 from Zuercher Technologies, according to the city council agenda. The new system will replace a system that is over a decade old, said Doug Tippey, information technology manager for the city of Tomball.

“Our CAD system is actually 17 years old. Our vendor that we currently use for them has ceased creating any enhancements for it. We’ve had an evaluation process and chosen a new CAD software,” he told the council on Monday, Dec. 3.

The city purchased its previous CAD system from VisionAIR, a company that was later bought by TriTech Software Systems.

The new system will also include a police records management system which will be appropriate for small to medium police departments, according to city documents.

“We found a system that’s more designed and engineered for our type of agency,” Tippey said.

The installation and training period will take about a year, he told the council.

Water study and tank

The council also approved the rehabilitation of a water storage tank, as well as a water and wastewater impact fee study by consulting firm Freese & Nichols for $59,100.

According to the city council agenda, the last impact fee study was conducted in 2007, which was valid for 10 years.

The impact fees would be applied to new developments that will be built.

The council also approved the contract to repair and repaint a 400,000-gallon water tank on Pine Street.

The contract will go to NG Painting, LP, which submitted the lowest bid for $139,000 as the lowest of five bids for the project.

Aside from the paint job, the tank will need several replacements, including an access ladder, a valve, liquid level indicator and maintenance for the ventilation system, according to the council’s agenda.


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