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$9.47 Bn Chatbot Market to 2027 - Global Analysis and Forecasts by Component, Deployment, and Usage End-user - ResearchAndMarkets.com

May 14, 2019 GMT

DUBLIN--(BUSINESS WIRE)--May 14, 2019--

The “Chatbot Market to 2027 - Global Analysis and Forecasts by Component, Deployment, and Usage End-user” report has been added to ResearchAndMarkets.com’s offering.

The global Chabot market accounted to US$ 1072.4 Mn in 2018 and is expected to grow at a CAGR of 27.9% during the forecast period 2019 - 2027, to account to US$ 9475.1 Mn by 2027.


Chabot vendors are offering virtual assistance capabilities due to factors such as faster response, reduced manpower, cost-efficient, and others. Most of the smartphone and tablet users are using virtual assistants to make the functionality of devices much easier. The business automation consulting, being a part of consumer service, chatbot vendors are combining various applications into a single task to fuel the growth of the business. Chatbots live on individual websites and functions with the ecosystem of the business that created them.

In addition to conversing with the customer through online tools and phone lines, Chatbots utilize additional common channels, such as messaging platforms, i.e., Skype, Facebook Messenger, and others. With the increasing acceptance of virtual assistance and additional messaging channels, the demand for Chatbots are increasing and are expected to drive the market significantly during the forecast period.

The market players present in the Chatbot market are mainly focusing on solution enhancements by implementing advanced technologies. By signing a partnership, contracts, joint ventures, funding, and inaugurating new offices across Europe, Asia Pacific, North America, and worldwide permit the company to maintain its brand name globally. Many well-known, as well as third-party service providers, are present in the market to provide various types of customized chatbot solutions to its customers. The larger firms are adopting the strategy of acquiring and collaborating with various companies to enhance its capabilities and expand its footprint in different geographies. This type of strategy allows companies to strengthen its footprint in the market, and also it’s the brand name.


Some of the key players included in the global Chatbot market are Amazon Web Services, Artificial Solutions, Creative Virtual Pvt. Ltd., CX Company, eGain Corporation, IBM Corporation, Inbenta Technologies Inc., Microsoft, Nuance Communications, Inc., and Verint Systems Inc.

Key Topics Covered:

1. Introduction

2. Key Takeaways

3. Research Methodology

4. Chatbot Market Landscape

4.1 Market Overview

4.2 Ecosystem Analysis

4.3 Pest Analysis

5. Chatbot Market - Key Industry Dynamics

5.1.1 Integrating Artificial Intelligence With Chatbots Are Having A Significant Impact On Market Growth

5.1.2 Increasing Demand Of Virtual Assistance

5.2 Restraints

5.2.1 Data Security And Privacy Concerns

5.3 Opportunity:

5.3.1 Introduction Of Natural Language Programming (Nlp) To Chatbots Are Huge Opportunity Of Chatbots Vendors

5.4 Future Trends:

5.4.1 Increasing Trend Of Speech Enabled Chatbots

5.5 Impact Analysis

6. Chatbot - Global Market Analysis

6.1 Global Chatbot Market Overview

6.2 Global Chatbot Market Forecast And Analysis

6.3 Market Positioning/ Market Share

7. Global Chatbot Analysis - By Component

7.1 Overview

7.2 Global Chatbot Breakdown, By Component, 2018 & 2027

7.3 Solution

7.4 Services

8. Chatbot Market Revenue And Forecasts To 2027 - Deployment

8.1 Overview

8.2 Chatbot Market Breakdown, By Deployment, 2018 & 2027

8.3 On-Premise

8.4 Cloud

9. Chatbot Market Revenue And Forecasts To 2027 - Usage

9.1 Overview

9.2 Chatbot Market Breakdown, By Usage, 2018 & 2027

9.3 Website Market

9.4 Contact Centers Market

9.5 Social Media Market

9.6 Mobile Platform Market

10. Chatbot Market Revenue And Forecasts To 2027 - End-User

10.1 Overview

10.2 Chatbot Market Breakdown, By End-User, 2018 & 2027

10.3 Retail & E-Commerce

10.4 BFSI

10.5 Healthcare

10.6 Travel & Tourism

10.7 Others

11. Chatbot Market - Geographical Analysis

12. Industry Landscape

12.1 Market Initiative

12.2 Merger And Acquisition

12.3 New Development

13. Company Profiles

  • Amazon Web Services
  • Artificial Solutions
  • Creative Virtual Pvt. Ltd.
  • CX Company
  • eGain Corporation
  • IBM Corporation
  • Microsoft
  • Nuance Communications, Inc.
  • Verint Systems Inc.

For more information about this report visit https://www.researchandmarkets.com/r/wa0emr

View source version on businesswire.com:https://www.businesswire.com/news/home/20190514005569/en/

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Related Topics:Internet and E-Commerce,Natural Language Processing



SOURCE: Research and Markets

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