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Retail Seasonal Hiring a Challenge: Kronos Survey Finds Stores were Underprepared for the 2019 Holiday Season

January 13, 2020 GMT

NEW YORK--(BUSINESS WIRE)--Jan 13, 2020--

A national survey commissioned by Kronos Incorporated finds that 1 in 3 retail stores may have been understaffed for the 2019 holiday season, as only 33% of retail hiring managers claim they had adequate headcount to consistently meet shopper demand.

The “2019 Retail Holiday Hiring Pulse Survey” was conducted online by The Harris Poll on behalf of Kronos from Dec. 19, 2019 to Jan. 6, 2020 among 300 U.S. retail hiring managers* – 94% of whom admitted their company faced hiring challenges around the 2019 holiday season. The study reveals seasonal hiring trends to watch in 2020 and suggests that, faced with fierce competition to attract high-performing talent within a tight job market, recruitment strategies in retail must evolve.

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About Kronos Incorporated
Kronos is a leading provider of workforce management and human capital management cloud solutions. Kronos industry-centric workforce applications are purpose-built for businesses, healthcare providers, educational institutions, and government agencies of all sizes. Tens of thousands of organizations — including half of the Fortune 1000 ® — and more than 40 million people in over 100 countries use Kronos every day. Visit www.kronos.com. Kronos: Workforce Innovation That Works.

Survey Methodology
This survey was conducted online within the U.S. by The Harris Poll on behalf of Kronos Incorporated from December 19, 2019- January 6, 2020 among 300 retail industry managers who work at a retail business with 25+ employees and who are both responsible for hiring decisions at retail stores and increased headcount for the 2019 holiday season. This online survey is not based on a probability sample and therefore no estimate of theoretical sampling error can be calculated. For complete survey methodology, including weighting variables and subgroup sample sizes, please contact tonya.eckert@kronos.com.

*Retail hiring managers are defined as those who work at a retail business with 25+ employees and who are both responsible for hiring decisions at their retail stores and increased headcount for the 2019 holiday season.

© 2020 Kronos Incorporated. All rights reserved. Kronos and the Kronos logo are registered trademarks and Workforce Innovation That Works is a trademark of Kronos Incorporated or a related company. See a complete list of Kronos trademarks. All other trademarks, if any, are property of their respective owners.

View source version on businesswire.com:https://www.businesswire.com/news/home/20200113005771/en/

CONTACT: Tonya Eckert

Kronos Incorporated

+1 978.947.1688

tonya.eckert@kronos.com

KEYWORD: UNITED STATES NORTH AMERICA NEW YORK

INDUSTRY KEYWORD: TECHNOLOGY HUMAN RESOURCES OTHER RETAIL OTHER TECHNOLOGY SPECIALTY PROFESSIONAL SERVICES SOFTWARE HARDWARE RETAIL ONLINE RETAIL

SOURCE: Kronos Incorporated

Copyright Business Wire 2020.

PUB: 01/13/2020 01:00 PM/DISC: 01/13/2020 01:01 PM

http://www.businesswire.com/news/home/20200113005771/en