Samsung and Fuze Reimagine Modern Workforce Collaboration in the Age of 5G and IoT

March 18, 2019 GMT

ORLANDO, Fla.--(BUSINESS WIRE)--Mar 18, 2019--Fuze, the leading cloud-based communications and collaboration platform provider for the modern global enterprise, today announced a strategic partnership with Samsung Electronics America, Inc., a leading provider of mobile devices and solutions for the enterprise. The seamless combination of Samsung mobile devices with Fuze software and services paves the way for a series of end-to-end solutions designed to meet the evolving needs of today’s increasingly mobile and distributed workforce.


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The seamless combination of Samsung mobile devices with Fuze software. (Photo: Business Wire)

The convergence of 5G networks with the industrial Internet of Things (IoT) and machine learning will have a profound impact on the modern workforce. This change will bring faster and more accessible connectivity empowering mission critical use cases in remote locations, from smart transportation and logistics to manufacturing, construction, energy, farming, and remote healthcare. It will also bring even smarter communications that enable increased worker engagement across organizations, from traditional knowledge workers to the frontline. With this partnership, Fuze and Samsung will prepare global organizations and their workforce for a future of work where the workplace is less about a place and more mobile and remote.

“The 5G era is here and it is dramatically changing how the global workforce uses and communicates with technology,” said Taher Behbehani, senior vice president and general manager, Samsung for Business, Samsung Electronics America. “As the device manufacturer of choice for leading enterprises and frontline workers, we are constantly striving to help our customers do business. Partnering with Fuze enables Samsung to help enterprise customers reduce collaboration barriers, creating a more agile and flexible workforce.”


As part of this partnership, Fuze and Samsung will work closely together to create unique product experiences for the modern workforce. Fuze has a proven track record of providing high quality audio and video experiences from a single platform that includes Fuze-developed audio, video, and chat technologies. Similarly, Samsung is also known for the highest quality image, video, and audio in the mobile market and owns all aspects of the products it delivers, from design to manufacturing. This will enable the two companies to collaborate in unique ways as they work to bring optimized experiences to enterprise organizations. The first of these collaborations has already been delivered, empowering frontline workers in the distribution and logistics industry. Attendees at Enterprise Connect will hear Waste Management share its story, which includes its use of Fuze and Samsung in over 15,000 of its trucks, increasing safety, reducing cost and complexity, and opening the door for new use cases.

Additional solutions are currently in development, including:

  • Simplified Fuze huddle room experiences that leverage Samsung Galaxy tablets to promote greater accessibility
  • Enhanced productivity solutions centering on Samsung DeX
  • Optimized UCaaS experiences for new Samsung products, like the Samsung Galaxy Fold

“With Fuze software and Samsung devices together, enterprise organizations can ensure they are future-proofing investments, while also unlocking future potential tied to the increased availability of 5G. By breaking down the barriers that enable employees to do their best work, organizations are no longer constrained by where the work is done or where to find and hire the best talent,” said Colin Doherty, CEO of Fuze. “By expanding our Samsung relationship, Fuze is empowering organizations to be more agile and competitive as they enable the next generation of digital workers with leading hardware and software optimized for seamless collaboration.”

At Enterprise Connect, Waste Management will be featured during the “ Planning for a Future of Constant Change ” keynote panel.

Follow Fuze at Enterprise Connect, @Fuze, using the hashtag #EC19, or connect with Fuze on the show floor at booth #1119.

About Fuze
Fuze is a global cloud communications and collaboration software platform for the enterprise. Through an innovative and consumer-inspired unified experience, Fuze enables seamless transition between voice, video, messaging, and content sharing. Fuze empowers the digital workforce anytime, anywhere, and across any device. Headquartered in Boston, MA, Fuze has additional locations including New York, San Francisco, San Jose, Irvine, Seattle, Denver, Chicago, Austin, Dallas, Atlanta, Ottawa, London, Reading (UK), Amsterdam, Aveiro (Portugal), Paris, Munich, Switzerland, and Sydney. For more information, visit

About Samsung Electronics America, Inc.
Headquartered in Ridgefield Park, N.J., Samsung Electronics America, Inc. (SEA), is a recognized innovative leader in consumer electronics, mobile devices and enterprise solutions. A wholly owned subsidiary of Samsung Electronics Co., Ltd., SEA is pushing beyond the limits of today’s technology and providing consumers and organizations with a portfolio of groundbreaking products in appliances, home entertainment, Internet of Things, mobile computing, smartphones, virtual reality, wireless infrastructure and wearables, in addition to offering leading content and services related to mobile payments, 360-degree VR video, customer support and more. Samsung is a pioneering leader in smartphones and HDTVs in the U.S. and one of America’s fastest growing home appliance brands. To discover more about Samsung, please visit For the latest Samsung news, please visit and follow us @SamsungNewsUS.

Samsung Electronics America, Inc. Samsung, Samsung Galaxy, and Samsung Knox are all trademarks of Samsung Electronics Co., Ltd.

About Samsung Electronics Co., Ltd.
Samsung inspires the world and shapes the future with transformative ideas and technologies. The company is redefining the world of TVs, smartphones, wearable devices, tablets, digital appliances, network systems, and memory, system LSI foundry and LED solutions. For the latest news, please visit the Samsung Newsroom at

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