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Bike-rental venture Zagster departing city

August 10, 2018 GMT

Fort Wayne officials are exploring new bike share vendors to replace Zagster, which is removing its bicycles and bike stations from the city. 

In an interview Thursday, Mary Tyndall, the city’s Community Development spokeswoman, said Cambridge, Massachusetts-based Zagster is transitioning to a semi-dockless system called Pace. City officials had been working to bring Pace to Fort Wayne, Tyndall said. However, the company does not have the staff or resources necessary to include the Fort Wayne market with the other cities it serves. Zagster will stop supporting the system currently in place. 


“Over the past several months, Zagster has not demonstrated the capacity to be able to serve the Fort Wayne market with a high-quality bike share service, so Community Development is looking forward to researching other bike share options that will work best for Fort Wayne and our residents,” Tyndall said in a statement. “Additionally, the two-year pilot program with Zagster has proven that Fort Wayne has an excellent biking community and a solid market for a larger fleet of shared bicycles.” 

On Thursday, Tyndall said there definitely is demand for bike share in Fort Wayne. The two-year pilot brought in about 1,000 members, she said, and that number was expected to grow as the fleet of bicycles expanded. 

City officials announced the program in April 2016 with stations at the Arts Center, 300 E. Main St., at the intersection of Wayne and Calhoun streets, outside Grand Wayne Center on Jefferson Boulevard and at the Citilink Bus station on Baker Street. At the time the service was launched, annual memberships cost 15. 

However, lack of memberships prompted officials to lower the annual membership to 10. Officials at the time said the price drop attracted some new members.