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Dialpad Appoints Lisa Banks to its Board of Directors

August 18, 2021 GMT


Dialpad, Inc., the industry leader in AI-powered communication and collaboration, today announced the appointment of Lisa Banks to its Board of Directors. Ms. Banks will chair the company’s newly formed Audit Committee and help guide the company through its next phase of growth.

In her current role as senior vice president of finance at ServiceNow, Inc., Ms. Banks is responsible for financial planning and analysis, investor relations and operational excellence. She brings over 20 years of accounting and finance experience working with a broad range of technology and financial services leaders including Cisco, and Ernst & Young.


“I am extremely pleased to welcome Lisa to the Dialpad board. Her impressive track record, financial expertise and experience in global expansion will provide us with invaluable insight as we continue to grow,” said Craig Walker, CEO and founder of Dialpad. “Lisa’s leadership on the board will help us drive momentum and better navigate the road ahead as we pursue our mission to simplify business communications globally.”

Ms. Banks’ appointment as audit chair comes on the heels of record-breaking growth for Dialpad. The demand for its all-in-one communications platform continues to grow as ‘flexible’ and ‘hybrid’ become common definitions of the future of work. This evolution of work is creating greater demand for simplicity. With more than 2 billion minutes of voice data analyzed, Dialpad delivers significant value to business communications through its Voice Intelligence (Vi), helping customers derive value from every interaction. As Dialpad scales beyond $100M in annual recurring revenue (ARR), it continues to grow, having hired more than 405 people and nearly doubling in size over the past 18 months.

“With Dialpad’s exceptional leadership, market opportunity, strong values and fast-paced growth, it’s an exciting time to join the company’s board of directors. I look forward to bringing my experience to the board as the company executes its global growth strategy and continues to enable the future of work,” said Lisa Banks, senior vice president of finance at ServiceNow.

About Dialpad


Dialpad is the leading cloud communications platform for talk, messaging, meetings and contact center in one beautiful app. Dialpad’s platform delivers AI across every employee and customer experience through real-time transcriptions, live agent coaching and sentiment analysis. More than 73,000 of the world’s most innovative businesses, including Domo, Motorola Solutions, Netflix, Splunk, Stripe, T-Mobile, Twitter, Uber and WeWork use Dialpad to connect and collaborate. Dialpad is backed by the world’s leading investors including Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, OMERS Growth Equity, Salesforce Ventures, Scale Ventures, Section 32, SoftBank Corp., T-Mobile Ventures and Work-Bench. Visit for more information and to request a demo.

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CONTACT: Collette White



SOURCE: Dialpad, Inc.

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