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Global Healthcare Chatbots Market (2020 to 2026) - by Application, End-user, Component, Deployment Model and Geography - ResearchAndMarkets.com

May 26, 2021 GMT

DUBLIN--(BUSINESS WIRE)--May 26, 2021--

The “Healthcare Chatbots Market by Application, End-User, Component, Deployment Model, and Geography - Global Forecast to 2026” report has been added to ResearchAndMarkets.com’s offering.

The growing number of patient populations worldwide, increasing adoption of mobility solutions in healthcare settings, and growing demand for virtual health assistance are crucial factors contributing to the development of the market. Moreover, the emergence of cloud-based architecture and chatbots’ introduction based on social media platforms shall offer lucrative opportunities for the healthcare chatbots market development.


Issues about data privacy, lack of professionals, and lack of awareness are posing some challenges in the market to experience some impediment in the development. Improved internet connectivity and the growing acceptance of mobile platforms have played an essential role in the easy combination of chatbots in healthcare systems. The Healthcare Chatbots Market is predicted to grow at the rate of 22.36% CAGR by 2026.

Companies Mentioned

  • Your.MD
  • HealthTap, Inc
  • Sensely, Inc
  • Buoy Health, Inc
  • Infermedica
  • Babylon Healthcare Service Limited
  • Baidu, Inc
  • Ada Digital Health Ltd
  • PACT Care BV
  • Woebot Labs, Inc
  • GYANT.Com, Inc.

Healthcare Chatbots Market based on Application:

  • Appointment Scheduling & Medical Guidance
  • Symptom Checking & Medication Assistance

Healthcare Chatbots Market based on End User:

  • Insurance Companies
  • Patients
  • Healthcare Providers
  • Other End Users

Healthcare Chatbots Market based on Deployment Model:

  • Cloud-based Model
  • On-premise Model

Healthcare Chatbots Market based on Component

  • Services
  • Software

Healthcare Chatbots Market based on Geography

  • North America
  • Europe
  • Asia Pacific
  • Rest of the World


In the market based on components, the healthcare chatbots market is divided into software and services. The software segment has been valued to have a major share in 2018 compared to the services segment. Improved technological features in chatbot software, like cloud-based deployment, Application Programming Interface (API), Natural Language Processing, multilingual capabilities, interference engine, mobile platform compatibility, and single point of search are boosting the development of the software segment.

Based on deployment mode, the overall healthcare chatbots market is generally segmented into two main segments: on-premise and cloud-based. An on-premise solution is the most preferred way to deploy chatbots among healthcare providers and players. This type of deployment includes purpose-built software installed in mobile, laptops, tablets, and PCs.

The global healthcare chatbots’ application segment is bifurcated into symptom checking, medication assistance & guidance, coverage & claims management, and appointment management.

The healthcare chatbots market covers trends and opportunities across the Americas, Asia Pacific, Europe, and the Middle East & Africa in terms of geography. Europe accounted for the major stake of the market in 2017 due to technological awareness and virtual assistants’ adoption. But the Americas region is expected to display a robust development rate due to investments in artificial intelligence and technological development.

For more information about this report visit https://www.researchandmarkets.com/r/pou6eb

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PUB: 05/26/2021 07:02 AM/DISC: 05/26/2021 07:03 AM