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Insights on the Healthcare Virtual Assistants Global Market to 2026 - Featuring ADA Health, Egain and Microsoft Among Others -

August 30, 2021 GMT

DUBLIN--(BUSINESS WIRE)--Aug 30, 2021--

The “Healthcare Virtual Assistants Market 2021-2026” report has been added to’s offering.

The global market for healthcare virtual assistants should grow from $1.1 billion in 2021 to $6.0 billion by 2026, at a compound annual growth rate (CAGR) of 39.5% for the period of 2021-2026.

Companies Mentioned

  • Amazon.Com Inc.
  • ADA Health
  • Babylon Healthcare Services Ltd.
  • Egain Corp.
  • Healthtap Inc.
  • Infermedica
  • Kognito
  • Medrespond Llc
  • Microsoft Corp.
  • Nuance Communications Inc.
  • Sensely Inc.
  • Verint Systems Inc.


The smart speakers as a segment of the healthcare virtual assistants market should grow from $813.1 million in 2021 to $4.4 billion by 2026, at a CAGR of 40.1% for the period of 2021-2026.

Chatbots as a segment of the healthcare virtual assistants market should grow from $317.3 million in 2021 to $1.6 billion by 2025, at a CAGR of 37.8% for the period of 2021-2026.

The Report Includes

  • 47 tables
  • An overview of the global market for healthcare virtual assistants
  • Estimation of the market size and analyses of the global market trends, with data from 2019-2021 with a projection of CAGR through 2026
  • Highlights of the market potential for healthcare virtual assistants by product, technology, end-user, and region
  • Identification of new opportunities, challenges, and technological changes within the industry and detailed analysis of the current market trends, and market forecast
  • Detailed description of artificial intelligence and machine learning in healthcare; information on AI-powered chatbots and healthcare chatbots; and coverage of robot-assisted surgery and its advantages
  • An overview of intelligent virtual assistants, their key benefits, key features and latest trends, and discussion on potential issues with intelligent virtual assistant software
  • Details about cybersecurity applications of AI in healthcare, and discussion on emerging concerns over the security of patient data and major advantages like providing budget-friendly solutions for healthcare organizations processes
  • Insights into regulatory aspects such as health insurance portability and accountability act of 1996 (HIPAA) and HITRUST CSF compliance.

Key Topics Covered:

Chapter 1 Introduction

Chapter 2 Summary and Highlights

Chapter 3 Market and Technology Background


  • Artificial Intelligence and Machine Learning: Overview
  • What is Artificial Intelligence?
  • What Is Machine Learning?
  • What is Natural Language Processing?
  • Artificial Intelligence in Healthcare
  • Virtual Assistants for Patients and Healthcare Workers
  • AI-Powered Chatbots
  • Robots for Explaining Lab Results
  • Robot-Assisted Surgery
  • Automated Image Diagnosis with AI/ML
  • AI-Powered Personal Health Companions
  • Oncology-Detecting Skin Cancer with AI
  • AI in Pathology
  • Rare Diseases Detection with AI
  • Cybersecurity Applications of AI in Healthcare
  • Medication Management with AI and ML
  • Health Monitoring with AI and Wearables
  • Intelligent Virtual Assistants: Overview
  • Key Benefits of Intelligent Virtual Assistants
  • Why Use Intelligent Virtual Assistants?
  • Key Features of Intelligent Virtual Assistants
  • Trends Related to Intelligent Virtual Assistants
  • Potential Issues with Intelligent Virtual Assistants Software
  • Healthcare Chatbots
  • Healthcare Chatbot Applications
  • Regulatory Aspects
  • Health Insurance Portability and Accountability Act of 1996 (HIPAA)
  • HITRUST CSF Compliance
  • Digital Health Regulations in the Asia-Pacific Region

Chapter 4 Impact of COVID-19

  • Overview
  • Reasons for Virtual Assistants Gaining Popularity During the COVID-19 Pandemic
  • Sudden Demand for Experienced Remote Workers
  • Virtual Assistants Help Compensate for Revenue Loss
  • Need for Quick and Flexible Service
  • On-demand Professional Expertise
  • Freedom to Mix and Match Skill Sets
  • Readiness of the Health System
  • Readiness of Technology Providers
  • Impact of Virtual Assistants in Post-COVID Health Delivery
  • Conclusion

Chapter 5 Market Dynamics

  • Market Drivers
  • Rising Number of Smartphone Users and the Increasing Use of Healthcare Applications
  • Increasing Demand for Excellent and Superior Healthcare Delivery
  • Increasing Prevalence of Chronic Diseases
  • COVID-19 Outbreak to Boost the Acceptance of Healthcare Virtual Assistants
  • Market Restraints
  • Emerging Concerns Over the Security of Patient Data and the Absence of Structured Data in the Healthcare Sector
  • Market Opportunities
  • Multi-Language Assistance in Healthcare Virtual Assistant Tools
  • Growing Focus on Improving Conversational Virtual Assistant Tools
  • Competitive Landscape
  • Nuance Communications Inc.
  • Amazon
  • Verint Systems Inc.

Chapter 6 Market Breakdown by Product

  • Global Market for Healthcare Virtual Assistants by Product
  • Smart Speakers
  • Chatbots

Chapter 7 Market Breakdown Technology

  • Global Market for Healthcare Virtual Assistants by Technology
  • Automatic Speech Recognition
  • Text-Based
  • Text-To-Speech

Chapter 8 Market Breakdown by End User

  • Global Market for Healthcare Virtual Assistants by End User
  • Healthcare Providers
  • Healthcare Payers
  • Patients
  • Other End Users

Chapter 9 Market Breakdown by Region

  • Global Market for Healthcare Virtual Assistants by Region
  • North America
  • Europe
  • Asia-Pacific
  • Latin America

Chapter 10 Company Profiles

Chapter 11 Appendix: Acronyms

For more information about this report visit

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SOURCE: Research and Markets

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PUB: 08/30/2021 11:02 AM/DISC: 08/30/2021 11:02 AM