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TimelyMD Grows Leadership Team as Demand for Virtual Student Health and Well-being Services Surges

December 15, 2021 GMT

FORT WORTH, Texas--(BUSINESS WIRE)--Dec 15, 2021--

TimelyMD, the leading telehealth company focused on higher education, continues to grow as its mission – improving the health and well-being of college students through virtual medical and mental health care – is in greater demand than ever.

Through its proprietary TimelyCare technology, TimelyMD offers free and immediate virtual medical and/or mental health care support to students at more than 150 college and university campuses – including Duke University, Emory University, Georgetown University, Johns Hopkins University, University of Notre Dame, University of Virginia and Washington University in St. Louis – with licensed providers available 24/7 in all 50 states.


A $60 million investment from JMI Equity earlier this year has fueled TimelyMD’s recruitment of transformative new leaders from healthcare, digital health and tech sectors, as well as the promotion of two company veterans, to innovate and drive future growth.

Jacki Craft, Chief People Officer
As Chief People Officer, Jacki Craft brings more than 20 years of experience leading the human aspect of emerging, high-growth businesses in the financial and technology industries. Her passion for the strategic side of helping businesses grow helps TimelyMD navigate continued growth with its people-centric approach. Prior to joining TimelyMD, Craft was Vice President of Human Resources at Zix, where she was responsible for scaling the business through heavy growth and optimizing team development, learning, and performance opportunities.

Noel Geren, Chief Technology Officer
Noel Geren is a hands-on, innovative technology leader who brings vast experience in technology and telehealth to his recent promotion to Chief Technology Officer. Prior to joining TimelyMD, he was Chief Architect of Teladoc, where he built the platform’s patient, provider and care record technology stack. In his new role, Geren supports TimelyMD’s next stage of growth and is responsible for building and leveraging the company’s proprietary TimelyCare technology, which delivers a powerful, unique and patient-centric telehealth experience for students.


Mason Orr, Vice President of Finance
Recently promoted to Vice President of Finance, Mason Orr supports and manages TimelyMD’s financial health and is responsible for establishing long-term sustainability and growth strategies for the organization. He is a data-driven, analytical leader who brings a diverse background across the healthcare and financial services industries, including experience as a Senior Analyst for Southwestern Health Resources (formerly North Texas Specialty Physicians). Passionate about leadership and community well-being, Orr currently serves as Mayor Pro Tem in City Council Place 4 for the city of North Richland Hills, Texas.

Sarah Fink, Associate Vice President of Product Marketing
Sarah Fink is a product and growth marketer focused on helping TimelyMD develop sophisticated product marketing and sales enablement programs. Fink began her career in law and quickly transitioned to digital strategy and digital marketing in the action sports and wellness space. After several years with Ogilvy as a search strategist for Fortune 500 companies supporting major brands, she transitioned to in-house roles, where she helped several healthcare technology companies build their marketing and sales programs.

Dr. Andrew Kim, Director of Psychiatry
With almost a decade of experience working on the forefront of psychopharmacology research, Andrew Kim, M.D., is a Harvard-trained, board certified psychiatrist whose expertise lies in delivering compassionate, evidence-based approaches to psychological care. As Director of Psychiatry, Dr. Kim is responsible for overseeing the telepsychiatry care of students, working in collaboration with schools to care for high-risk patients, and growing the infrastructure and quality of the psychiatry service line at TimelyMD. Based out of Chicago, he is also an active public speaker for mental health advocacy and education in local communities.

About TimelyMD

TimelyMD is the leading telehealth provider specializing in higher education. Its mission is to improve the well-being of college students by making virtual medical and mental health care accessible anytime, anywhere. The comprehensive TimelyCare solution optimizes campus resources and supports clinical staff by delivering continuity of care to hundreds of thousands of students at more than 100 colleges and universities. Customizable by school, TimelyCare’s wide-ranging telehealth and teletherapy services – including on-demand and scheduled medical care, on-demand and scheduled mental health counseling, psychiatric support, health coaching, and faculty and staff guidance – are designed to help students thrive in all aspects of their lives. Visit for more information.

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Katie Neal for TimelyMD,, 336-662-3080




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PUB: 12/15/2021 10:00 AM/DISC: 12/15/2021 10:02 AM