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Press release content from PR Newswire. The AP news staff was not involved in its creation.
PRESS RELEASE: Paid content from PR Newswire
Press release content from PR Newswire. The AP news staff was not involved in its creation.

Robocalls Increase By 10% in August, RoboKiller Confirms

September 10, 2021 GMT
RoboKiller
RoboKiller
RoboKiller

NEW YORK, Sept. 10, 2021 /PRNewswire/ -- RoboKiller, the app that eliminates 99% of spam calls and text messages, reveals Americans received an estimated 6.2 billion spam calls in August —a 10% increase from July. Of those spam calls, 38% used caller ID spoofing technology. This marks a 4% rate increase from the month prior.

Meanwhile, scammers appear to be relying increasingly on text messaging as a means to steal from Americans. Spam text volume jumped by 3% to 7.6 billion this past month.

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STIR/SHAKEN Struggles to Contain Caller ID Spoofing
Two months have passed since the FCC’s deadline for major carriers to implement STIR/SHAKEN, and the early returns are mixed.

  • In July, calls utilizing caller ID spoofing dropped by 5%
  • In August, calls utilizing caller ID spoofing increased by 4%

STIR/SHAKEN has yet to make a universal impact in reducing spam calls that use caller ID spoofing. This may have to do with the fact small carriers (100,000 subscriber lines or fewer) have until mid-2023 to adopt the framework. Without implementation by all carriers large and small, it’s unreasonable to expect groundbreaking success this early on. We do expect STIR/SHAKEN to prove useful, eventually, but it’s unlikely to stop the spam call problem on its own—even with full adoption.

Spam Texts Also Rise Amid STIR/SHAKEN Rollout
As RoboKiller predicted, spammers are using text messages as a way to reach Americans more frequently. In August, spammers sent 20% more spam text messages than they made spam calls. This is likely partly due to STIR/SHAKEN’s rollout, as scammers seek workarounds to reach potential targets. It’s also a testament to the fact texting has proven to be an effective medium.

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Chances are, scammers will continue to rely on texting to steal from Americans. RoboKiller’s recent Mid-Year Phone Scam Report projects a 55% increase in spam texts from 2020, which could result in projected financial losses of $101 million—an 18% increase from 2020.

New Scams For August Reflect Ongoing Pandemic Concerns
This past month, scammers frequently placed social security and COVID-19 spam calls due to both pandemic-related unemployment and the rapid surge of the Delta variant. They also frequently targeted consumers with vacation-related spam calls as the end of summer neared.

According to RoboKiller’s Mid-Year Phone Scam Report, spam calls are projected to reach 71.5 billion by the end of 2021—a 30% increase from 2020—and result in financial losses of approximately $615 million.

AUGUST 2021 KEY PHONE SCAM TRENDS

Top Five Most Spam-Called States:

State

Total Estimated Spam
Calls

Estimated Spam Calls Per
Person

Texas

779,307,813

33

California

623,741,238

19

Florida

420,898,445

24

Ohio

274,522,272

28

Georgia

261,143,032

30

Top Phone Scams Nationwide:

Robocall Scam
Category

Estimated Spam
Calls

% of Total
Robocalls

Robocall Examples

Vehicle Warranty

1,113,487,941

17.68%

Listen to Scam
Recording

Social Security

153,041,612

2.43%

Listen to Scam
Recording

Student Loan

77,465,507

1.23%

Listen to Scam
Recording

*All audio examples are phone scams blocked and audio fingerprinted by RoboKiller

Top Five Most Spam-Texted States:

State

Total Estimated Spam Text
Messages

Estimated Spam Texts
Per Person

Texas

910,430,157

38

New York

652,259,880

40

California

912,676,721

28

Florida

417,988,625

24

Ohio

363,309,997

37

Top Text Scams Nationwide:

Spam Text Category

Estimated Spam Texts

% of Total Spam Texts

Amazon, UPS, & Other
Delivery Scams

1,846,336,788

24.13%

COVID-19

404,524,041

5.29%

Bank Scams

214,553,916

2.80%

Tips On How To Stop Phone Scams:

  • Don’t answer phone calls from unknown phone numbers, especially those that call or text at odd hours.
  • Never provide personal, banking, or sensitive information over the phone to any caller.
  • Don’t follow any prompts like “Press 1” or click any links.
  • Download a spam call and text blocker like RoboKiller to equip your phone with the latest phone-scam-fighting technology. Apps like RoboKiller use global databases of millions of known scams to prevent scammers from reaching you in the first place.

RoboKiller’s Data Insights
RoboKiller’s robocall and spam text insights are powered by a global database of millions of known phone scams and audio fingerprints. Data are estimated by monitoring observed robocall and spam text trends for Americans who have trusted RoboKiller to stop their spam calls. RoboKiller’s proprietary data insights have been featured nationally by more than 300 media outlets, including the New York Times, ABC World News, NBC Nightly News, and many more.

For a comprehensive analysis of robocall trends in specific locations, details about particular phone scams, or any other related custom inquiries, please contact RoboKiller’s robocall insights team here or at pr@robokiller.com.

For businesses still looking to comply with STIR/SHAKEN or enhance their robocall mitigation efforts, RoboKiller Enterprise offers flexible solutions that are effective and hassle-free. To learn more, visit https://enterprise.robokiller.com.

About RoboKiller
With more than 12 million downloads and $375 million in losses prevented, RoboKiller is the leading independent spam call and text blocker in the United States. RoboKiller has been named a leader in technical and mobile achievement by the Webby Awards, Media Excellence, Best in Biz, and more. RoboKiller was also named the most effective solution to robocalls by the FTC. RoboKiller is available for download in the Apple App Store and Google Play. To learn more, visit www.robokiller.com.

RoboKiller, a Teltech brand, is a division of Mosaic Group, an IAC Company (NASDAQ: IAC).

Media Contacts
Zapwater Communications
Teltech@zapwater.com

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SOURCE RoboKiller