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Press release content from NewMediaWire. The AP news staff was not involved in its creation.

Intelius Review 2021: How Trustworthy Is The Intelius Background Check Service (Intelius.com Reviews)

December 28, 2020 GMT

Baltimore, Maryland - ( NewMediaWire ) - December 28, 2020 - Out of the many background check service providers that exist, only a few are legit. Have you recently stumbled upon Intelius? Are you wondering whether it’s safe or a scam? 

Though not classified as a reporting agency by FCRA (Fair Credit Reporting Act), the site can be useful when it comes to conducting personal investigations.  Keep reading this Intelius review to find out how the service works and if it may be a good fit for your needs.

Check current pricing and specials for background checks here


Pros and Cons of Intelius


- Detailed reports that include educational and work history

7 days free trial

- Cheap monthly plan

- Identity theft protection included in membership


- In some user reviews, there have been complaints of inaccurate information

- The free trial rebills automatically if not cancelled

Who is Intelius?

Intelius is under its parent company called People Connect Inc. which also owns Classmates.com. The Seattle based company specializes in utilizing public records to help individuals find one another through sharing their phone numbers, addresses, names, and other essential details.

Please be informed that Intelius is not a consumer reporting agency and information from this company should be used for personal use. The company adheres to the fair credit reporting act and it is prohibited to use this information to look up potential employees, tenants, and anything of this sort.

Why Should You Consider Intelius?

Compared to other networks offering the same service, Intelius is quite affordable. For only $19.95 a month, you get an unlimited number of searches. 

Secondly, their background checks are quite detailed. For instance, the reports include education and work history.

Sectors Where Intelius Needs to Improve

When you take the time to scour the internet for Intelius reviews, you will realize that most are not that pleasant. Their users have complained mostly about the following;

To access the search people feature at Intelius, you will have to part with $0.95. Overall, this is a fair price, but after signing up, you are automatically charged for the Intelius Premier Plus that goes for $29.95 a month. When you cancel during the 7-day free trial, you are charged $7.95.


There is also the issue of inaccurate information. Different Intelius reviews portray mixed feelings. There are those who complain of misleading information whereas others praise the network for offering up to date details.

Intelius Price Breakdown

- Premier package $19.95 per month

- Premier plus $29.95 per month

- Background check - $39.95

- Criminal Record - $29.95 for nationwide search and $14.95 for a statewide search

- Reverse phone lookup - $0.95

- People Search - $0.95

- Reverse Address lookup - $4.95 to $14.95

From the above, you can see that these plans are quite affordable. However, you should understand how their plans work. You get automatically signed up for the 7 days free trial of the premier plus package if you request basic Intelius services. They charge $7.95 when you cancel before the end of the 7-day free trial.

If you are interested in a monthly subscription, however, you can choose between premier and premier plus. Both give you unlimited searches, but in Premier Plus you get one background check every month. The reverse address lookup is exempted from the package and you will still pay $4.95 to $14.95 with or without a subscription.

Does Intelius Offer Free Searches?

Yes, they do but the report given has limits regarding some information. For example, you may get access to a person’s name, age, and location history. It is not as thorough as a paid search.

Key Features of Intelius

Contrary to what most people think, Intelius offers more than just background check services. Here is a list of things you can do at Intelius;

1. People Search

This is Intelius’ basic service that gives you essential information such as age, former and current addresses, email addresses, social media profiles, education or employment history, and possible relatives. 

To get this information, you will need to provide their address, phone number, or name.

2. Criminal Record

Through Intelius, you can learn about a person’s criminal record at both state and nation-wide levels. The criminal record report touches on felonies, misdemeanors, case numbers, and disposition dates.

3. Reverse Address Lookup

Interested in moving somewhere? The reverse address lookup will give you insight on current and previous residents, the value of the home, contact information, and even sex offenders residing in the provided address.

4. Reverse Phone Lookup

No matter where the call is coming from? Intelius can track its destination as well as the names, age, address, and even relatives of the phone’s owner.

5. Public Records Report

It is a whole lot similar to the people search report only that here you get marriage and divorce records if available.

6. Background Check

This is the service commonly used by most people. A background check looks into pretty much everything. You will get the general information, lawsuits filed against that individual, liens, and bankruptcies. 

7. Intelius Premiere

This subscription allows you to make unlimited searches per month. This includes public record reports and reverse address lookup.

8. Intelius Premier Plus

It is similar to the premier package only that you get an additional background check to be used every month.

What Are User Reviews Saying about Intelius?

Being a new company that was launched in July 2019, Intelius still needs room to grow and better its service delivery. Online, there have been numerous complaints made against the company. Some people have expressed their frustration at getting inaccurate results. Others complain about delayed reports.

The sneaky pricing plans are at the top of the list of complaints. Intelius needs to establish a solid pricing plan, otherwise, they will remain looking deceptive to the eyes of clients.

Another problem associated with Intelius is their slow customer care assistance. Even though you can opt-out of a subscription online, it seems like the company doesn’t have a customer care team because most calls are unanswered.

Are There Better Alternatives?

Compared to companies that offer similar services, TruthFinder ranks highest in terms of providing factual, accurate, and up to date reports.

It’s a reputable service that helps more with social media profiles, for example.

Final Verdict: Is Intelius Legit or a Scam?

For sure, Intelius will provide you with premium background check services and public record searches. However, negative reviews can’t be ignored. Though affordable, the accuracy and pricing plans are questionable. 

Choose wisely which service you want for your background check and always do a check of your own.